Questions & Answers
Decluttering & Home Organisation FAQ
Straight answers to the questions Northern Beaches and North Shore clients ask most.
We publish clear starting packages: from $499 for a 5-hour starter session, $999 for 10 hours over two sessions, and $1,499 for 16 hours over three sessions (AUD incl. GST). Every project still begins with a free discovery call so we confirm the right fit for your home — travel in our Northern Beaches and North Shore area is included, and products or skips are extra if needed.
For the sorting stage, yes — you make the final decision on every item, so your input is essential, especially at the start. Once we have a rhythm and the decisions are made, there are usually tasks such as containerising, labelling and putting spaces back together that Tanya can complete on her own while you take a break.
No. The final decision on every single item is always yours. Our role is to help you get clear on what you genuinely use, need and love, and then make letting go of the rest as easy and unemotional as possible. The process is completely non-judgemental.
A single pantry or wardrobe is often completed in one session of around five hours. A whole home typically runs across several sessions spread over weeks. The variables are the size of the space, the volume of clutter, and how quickly you are comfortable making decisions — we will give you a realistic estimate during the discovery call.
Items are sorted into keep, donate, recycle and dispose as we go. We recommend local Northern Beaches and North Shore charities and recycling services that will actually take each category, box the donations for you, and can either coordinate a pickup or drop them off so the items leave your home the same day.
Please do not. Buying containers before decluttering is the most common and most expensive mistake — you cannot know what size or how many you need until you see what is staying. We work with what you already have wherever possible, and only then recommend specific products that fit your space and your items.
No — it genuinely helps us to see the space as you normally live in it. Tidying beforehand hides the pain points we most need to see, and the systems we design are based on how you actually use the room day to day.
It is extremely common, and it is nothing to apologise for. Clutter accumulates through busy periods, grief, illness, growing families and life changes — not through any personal failing. We have worked with many Sydney households in exactly this position and the service is strictly judgement-free and confidential.
We cover the Northern Beaches from Manly to Palm Beach — including Dee Why, Freshwater, Curl Curl, Brookvale, Narrabeen, Collaroy, Mona Vale, Newport, Avalon Beach, Seaforth, Balgowlah and Frenchs Forest — and the Lower and Upper North Shore including Mosman, Cremorne, Neutral Bay, North Sydney, Lane Cove, Chatswood, Artarmon, Willoughby and Crows Nest.
Yes. We sort and edit belongings before you pack, which means you only pay to move what you are actually keeping, and we can unpack into a working system at the other end. This is one of our most requested services for people downsizing from a family home.
Completely. What is in your home stays private. We do not discuss clients, and no photograph of your home is ever published without your explicit written permission.
Kitchens and pantries, wardrobes and closets, kids' rooms and playrooms, garages and storage areas, home offices and paperwork, and whole-home resets — plus downsizing and move preparation.
Still have a question?
The discovery call is free and there is no obligation to book.